Cisco Networks Managed Service

Somerville SmartCare

Managed Services for Cisco Networks


Somerville's SmartCare Services is a unique, proactive service platform that allows Somerville to build upon our Cisco networking expertise, methodologies, technical tools, best practices and service infrastructure to create personalized managed network services for your Business.

SmartCare Services is a comprehensive network-wide service providing network monitoring, health checkups, diagnostics, and software repairs in addition to technical support for your entire Cisco network in a single contract.

With the core capabilities of SmartCare Service, Somerville can provide your Cisco network infrastructure with:

  • Monitoring and repair of Cisco hardware & soft-ware.
  • Proactive health checks and periodic assessments.
  • Technical support for all Cisco hardware and soft-ware on a single network-wide maintenance con-tract.
  • Next business day (NBD) and/or 4-hour advance replacement of Cisco devices.
  • Proactive notifications to simplify the updating of Cisco devices.
  • Assessment and preparation services to simplify the addition of new technologies and applications.
  • Disaster recovery services to back up Cisco net-working solutions to a remote location and easily restore the network in the event of a disaster.

With Somerville SmartCare Service, customers can receive network wide proactive network health checkups, remote monitoring, diagnostics, software repairs, and technical support customised and delivered on all supported Cisco devices.

Why purchase Somerville SmartCare Service?

SmartCare provides your business with the following benefits:

  • Customers receive a greater level of support through Somerville SmartCare service at no additional cost.
  • The opportunity to choose the level and type of network coverage to best support the size and complexity of your business.
  • Increased network visibility with the information your business needs to efficiently manage and continually improve your networks capabilities.
  • Ongoing monitoring and periodic assessments of net-work health, availability, and security to protect and optimize essential network applications, communications, and business operations so problems can be addressed before they affect your businesses functionality.
  • Enhanced business continuity through disaster recovery capabilities that remotely back up network routing, switching and security configurations. This allows the quick restoration of your network to its prior working order in the event of a disaster.
  • A single service contract that covers all your Cisco de-vices to simplify contract management and maintenance requirements.

The combined strengths of Cisco and Somerville providing your business with network care and improvement planning to help keep your network efficient and secure.

Download the Somerville Smartcare brochure.

Contact our Customer Services Team on 1300 209 233 or Email Somerville or Enquire Online.

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