If you’ve worked with Somerville over the past ten years, there’s a good chance you’ve met Elaine Donaldson in our Sales Support team. Always prioritising our customers and providing the highest level of support, she is one of the biggest legends to grace our halls.
Elaine recently celebrated her tenth year with Somerville, so we thought we’d help everyone get to know her a little better, beyond the work emails. Enjoy!
Q: First, tell us a little about your role at Somerville?
I’ve been with Somerville for just over 10 years and currently working in the Sales Support team–we assist Corporate and Education customers with their procurement needs.
Q: What’s a secret skill you have that most people don’t know about?
I’ve got an extremely high tolerance for caffeine and have no trouble falling asleep straight after a huge cup of coffee!
Q: What’s something about your life that most people don’t know?
I grew up in Hong Kong and all of my immediate family members are still there.
Q: What’s one of your earliest jobs, and what was the biggest thing you took from it?
I worked at a lingerie shop when I was at Uni; the biggest thing I took from that was how to make people feel comfortable in conversations and how to build trust with customers.
Q: What’s your favourite family tradition?
Listening to our favourite playlist and dancing together. My 3-year-old’s current favourites are: ‘The Gambler’ by Kenny Rogers, ‘Let me in’ by Grouplove and the Tron soundtrack.
Q: What’s your favourite travel memory?
My favourite travel memory was driving through different parts of the U.S with my husband to visit relatives. We spent time in a few small towns during our drive from Washington DC to Lake Michigan; it was really lovely except for when a deer ran into our car on the freeway. Let’s just say there wasn’t much left of the deer…
Q: What’s been one of the highlights from your time at Somerville?
The Christmas parties over the years. They’re often very relaxed and everyone from different states gets together. It’s always nice to catch up with different people outside of work settings.
Q: What was your most beloved song or band from when you were 16?
Hysteria by Muse (I also saw them in person)
Q: What’s something you’re most proud of in your life?
Being a Christian.
Q: What are your top three favourite foods or comfort foods?
My grandma’s cooking, dumplings and a good bowl of noodles.
Q: What’s something on your bucket list that you’re excited to do?
I would love to learn drumming even though I have really bad rhythm.
Thanks for giving us the inside scoop, Elaine, and good luck with the drum lessons. After you retire from Somerville (please don’t leave us!) we’ll hire you to play our Christmas parties!